Swarna Gopinath

Solid knowledge of corporate actions and MS Excel knowledge ,MS office , PPT , MS word, outlook and quick book

Ability to prioritize and delegate effectively

Comfortable working with technology on development initiatives

Ability to delegate effectively

Excellent oral and written skills

Prior experience with Credit, Interest and Equity Derivatives and trading

Detail- and procedure-oriented

Coordinating overall work plan for client service group operations staff, which includes managing and monitoring work in progress.

Working closely with the implementations department to ensure all new clients operations capabilities are launched successfully and in a timely manner.

Overall client satisfaction includes acting as the senior client relationship manager, ensuring there is a good dialogue between client and team are kept abreast of internal changes and new initiatives.

Performing regular review of process of new client applications account opening, number of active clients, weekly transaction fee, turnover per clients and marketing team achievements.

Working closely with other operations managers to ensure that locations are aligned at all times

Giving training to newcomers and managing expenses of back office and marketing department expenses.

Bachelor of Commerce