Sylia Allouche

Reliable and customer-focused professional currently completing post-secondary studies in Health Information Management. Known for a positive attitude, strong listening skills, and the ability to work cooperatively in team-based environments. Experienced in providing respectful, patient, and ethical service in settings serving older adults and diverse populations. Comfortable using technology and committed to creating welcoming, supportive experiences for residents.

Customer Service & Support Experience – Academic and Practicum-Based

• Delivered courteous, patient, and respectful service in fast-paced, people-centered environments.
• Listened attentively to individual needs and responded with professionalism and empathy.
• Followed schedules, procedures, and safety guidelines to ensure consistent service delivery.
• Worked cooperatively with team members to support daily operations and a positive environment.
• Demonstrated dependability, ethical conduct, and openness when interacting with others.
• Utilized technology and electronic systems accurately as part of daily tasks.

Post-Secondary Studies - Health Information Management - Southern Alberta Institute of Technology (SAIT)

High School Diploma