Payments Systems Analyst - Standard Bank
(2024-10)
- Spent my time running requirement workshops and alignment sessions across business lines to plan out upcoming enterprise payment integrations.
- Took charge of mapping out how data moves across our cross-border payment rails, keeping our architecture tightly aligned with the new ISO 20022 messaging format.
- Drafted the actual user stories, project scope rules, and technical acceptance criteria used by the dev team during active sprints.
- Took ownership of the final UAT validation phases, tracking software bugs and reviewing system fixes before giving the green light for deployment.
- Used Postman and targeted SQL data queries to test backend APIs, ensuring system integrations didn't drop data.
- Managed to transition our foundational payment infrastructure over to compliance with modern global standards without interrupting daily transfers.
- Cleaned up systemic communication gaps between the development side and our QA teams, cutting manual system validation times by 20%.
Senior Payments Analyst - Momentum Ltd | SARB
(2023-10 - 2024-09)
- Designed the actual rules and backend logic for our automated AML/KYC compliance tools and live sanctions screening pipelines.
- Investigated and fixed persistent translation bugs occurring when converting cross-border transaction files from old MT formats into MX messaging.
- Brought legal counsel, compliance managers, and system developers into the same room during JAD sessions to hammer out shifting regulatory rules.
- Audited data architecture maps to ensure our compliance reporting pipelines remained secure and accurate.
- Collaborated directly with engineering leads to automate our mandatory regulatory reporting cycles.
- Fixed a series of translation errors in the MT/MX processing layer, boosting cross-border reconciliation accuracy by 30%.
- Identified operational control vulnerabilities and reworked transaction pathways to cut institutional risk exposure.
Senior Solutions Analyst - Absa Group | South Africa
(2022-10 - 2023-09)
- Wrote custom SQL scripts and built localized Power BI dashboards to give the liquidity management team instant visibility over account matching.
- Analyzed how teams processed daily reports, actively stripping out redundant data entry loops to clean up the operational pipeline.
- Prepared, organized, and validated historical transaction data packages to get the department ready for external regulatory audits.
- Handled the heavy lifting for project discovery: computed business case realities, outlined project scopes, and assessed architectural impacts.
- Replaced a highly manual, spreadsheet-driven tracking system with an automated reporting tool, saving the operations team 20 hours every week.
- Delivered perfectly clean, error-free data sets for our annual operations audit, resulting in a flawless compliance rating.
Consultant – Product Owner - Business Data & Information Systems
(2021-07 - 2022-09)
- Dug deep into huge, messy enterprise datasets using statistical tools to extract the underlying trends leadership needed for strategic adjustments.
- Redesigned how data was collected internally, fixing faulty coding inputs and dramatically improving overall data quality.
- Built and executed end-to-end data migration plans, focusing heavily on secure data masking and data cleaning before transferring records to relational databases.
- Owned the technical product backlog, refining high-level company goals into practical, bite-sized tasks for development cycles.
- Oversaw the successful migration of 3 million customer profiles from legacy infrastructure into clean SQL/Oracle platforms with zero system down-time.
- Boosted dev team velocity by 50% simply by rewriting vague backlog requirements into highly descriptive, clear user stories.
Consultant – Senior Business Analyst - Nedbank / Cruze Control
(2017-06 - 2021-06)
- Ran major business process re-engineering programs, documenting current state and target state workflows using formal BPMN guidelines.
- Gathered technical needs from business users to draft highly descriptive functional and non-functional system documents.
- Built core UAT testing blueprints, managing daily defect triage meetings to prioritize what software fixes needed to go live first.
- Rolled out 10 distinct process optimization initiatives that collectively cut down business expenses by $100,000 every year.
- Created a unified requirements tracking framework that prevented miscommunication, lowering engineering rework by 10%.
Senior Business / Systems Analyst - Nedbank Group
(2015-05 - 2017-05)
- Served as an internal technology consultant, analyzing corporate systems against software procurement plans to ensure technical tools matched scaling goals.
- Drafted deep-dive business cases, step-by-step user operational guides, and architectural diagrams to ensure clean operational changes.
Project Systems & Analysis - ESKOM Holdings PMT
(2013 - 2014)
Business Analyst / Technical Scoping - Gemcom Software PMO
(2012 - 2012)
Systems Analytics & Mapping - SASOL Technology PMO
(2005 - 2011)
