Sylvia Salazar

Results-driven Inbound Sales and Appointment Setter with over 9 years of experience in customer service, sales support, and lead conversion across the real estate and healthcare industries. Proven ability to manage high-volume inbound and outbound interactions, qualify prospects, schedule appointments, and guide customers through decision-making with clarity and empathy. Experienced in working with U.S.-based clients, maintaining strict SOP compliance, and delivering consistent, high-quality customer experiences.

Known for strong communication skills, attention to detail, and the ability to build trust quickly while meeting performance and conversion targets.

Medical Appointment setter - LINX

(2025-01 - 2025-07)

• Manage inbound and outbound calls, oversee scheduling tools, and arrangement of medical appointments.

Inbound Sales Representative - GIGGSTER INC

(2021-10 - 2024-12)

• Customer engagement and relationship building.
• Account creation and editing/upscaling of photos for publication.

Telemarketer - NATURAL PATCH CO.

(2021-05 - 2022-02)

• promoting products and services, generating leads, and driving sales growth.

Cold Caller - DK INVESTMENTS

(2021-02 - 2021-05)

• Outbound calls to potential leads, and generate interest or set an appointment.

Customer Service and Technical Support - SITEL/ALORICA

(2015-08 - 2020-12)

• Customer engagement and relationship building.
• Troubleshooting and Problem-solving connection and application services.