T M

Motivated and reliable individual with experience in customer service and operations. Strong communication skills, adaptable, and comfortable working in fast-paced environments. Currently relocating to Ottawa and seeking opportunities in customer service and hospitality. I am fluent in English, French and Tagalog.

Crew Member - A&W Restaurants - Gatineau, QC

• Provided customer service in a fast-paced quick-service restaurant environment
• Prepared food items following company standards
• Operated cash register and handled payments accurately
• Maintained cleanliness and food safety procedures
• Worked efficiently as part of a team during peak hours

Taxi Dispatch Operator - Regal Taxi - Gatineau, QC

• Answered incoming customer calls and scheduled taxi bookings
• Coordinated drivers and optimized dispatch routes
• Managed high-volume requests in a fast-paced environment
• Handled customer inquiries and provided support professionally
• Used dispatch software to track trips and assignments

Field Data Collection Worker - Elemental Data Collection

• Collected and recorded data accurately following project guidelines
• Ensured attention to detail and data quality standards
• Completed assignments within deadlines
• Used digital tools for data entry and reporting
• Worked independently with minimal supervision

High School Diploma - Penn Foster High School (2024 - 2026)

Secondary Education - Grande Rivière Secondary School (2017 - 2022)