Talwin K

Human Resources Management graduate with progressive experience in staffing coordination, workforce support, employee administration, recruitment assistance, onboarding, training, performance observations, scheduling support, records management, and cross-functional communication. Experienced supporting large teams in fast-paced retail environments, coordinating daily workforce needs, maintaining accurate employee and operational documentation, and partnering with management on staffing requirements. Strong organizational, administrative, communication, and people-support skills with practical experience across the employee lifecycle.

HEAD CASH / BACKUP STAFFING COORDINATOR at THE HOME DEPOT (2026-01 – Present)

• Provide day-to-day staffing and workforce coordination support for front-end operations, helping ensure appropriate employee coverage and smooth daily workflow.
• Support management with workforce coverage needs, shift adjustments, employee availability, and communication of staffing changes.
• Assist with organizing and prioritizing daily assignments based on business needs, employee availability, customer volume, and operational priorities.
• Communicate staffing and operational information to associates and leadership, helping ensure employees understand assigned responsibilities and changes.
• Maintain accurate administrative records and documentation related to staffing, employee assignments, operational tasks, and follow-up requirements.
• Support onboarding and employee readiness by communicating procedures, role expectations, safety requirements, and front-end processes.
• Help identify workforce gaps and escalate staffing concerns to leadership so coverage and operational needs can be addressed promptly.
• Coordinate with multiple departments and leadership teams to support workforce deployment, task completion, and service standards.
• Provide employee support and answer day-to-day questions, directing associates to appropriate leadership or HR resources when required.

FRONT END SUPERVISOR (VAULT, LOT & CUSTOMER SERVICE) at THE HOME DEPOT (2023-01 – 2024-12)

• Managed and supported a team of 45 associates, coordinating daily workforce coverage, workflow priorities, employee needs, and department operations.
• Supported recruitment by recommending hiring needs and assisting the Human Resources Manager with staffing and candidate requirements.
• Provided onboarding and training to new employees, including procedures, safety expectations, and role responsibilities.
• Conducted quarterly performance reviews and provided career-development recommendations to support employee growth, engagement, and retention.
• Maintained spreadsheets, databases, and operational records with accurate statistical and non-financial information.
• Communicated staffing, operational, inventory, and service needs with Assistant Store Managers and other departments.
• Coordinated priorities across customer service, vault, and lot functions while monitoring task completion and workforce productivity.
• Worked with contractors and vendors and served as a liaison between internal teams and external partners.

HEAD CASH at THE HOME DEPOT (2022-01 – 2023-12)

• Provided front-end administrative and workforce support, helping organize employee priorities, workflow, task assignments, and daily operational coverage.
• Supported cashiers, courtesy desk associates, and front-end leaders by monitoring task completion and communicating employee or staffing needs.
• Maintained accurate electronic records, files, and documentation used for daily reporting and operational follow-up.
• Acted as a liaison between departments, employees, customers, and vendors to communicate information and resolve operational requests.
• Conducted monthly cashier observations and supported coaching, employee development, and service-performance standards.
• Communicated policies, procedures, role expectations, and front-end processes to associates to support employee readiness.
• Organized multiple concurrent priorities in a high-volume environment while supporting workforce productivity and customer service.

ASSOCIATE — SEASONAL / PAINT / ORDER PICKER / TOOL RENTAL / CUSTOMER SERVICE at THE HOME DEPOT (2020-01 – 2022-12)

• Built cross-functional experience across multiple departments, adapting quickly to changing workforce and operational priorities.
• Communicated customer, order, and department requirements with team members and supervisors to support efficient workforce workflow.
• Used computer terminals and mobile systems to maintain order information, check inventory, and provide accurate updates.
• Supported daily task organization, safety compliance, department readiness, and operational priorities in a fast-paced environment.

ASSISTANT STORE MANAGER at CALVIN KLEIN (2017-01 – 2019-12)

• Managed personnel, business processes, merchandising, and store operations while supporting staffing and workforce requirements.
• Trained and developed associates and supervisors, supporting employee performance, productivity, engagement, and professional development.
• Prepared roster plans and workforce-related reports for Head Office, demonstrating strong scheduling, coordination, and administrative skills.
• Supported employees in meeting productivity goals through coaching, task allocation, performance follow-up, and day-to-day people support.
• Maintained communication between store employees and management while reinforcing company culture, standards, and operational expectations.
• Recommended merchandising changes that were implemented and contributed to a 35% improvement in sales.

Post Graduate Certificate in Human Resource Management – Centennial College

Post Graduate Certificate in Financial Planning – Centennial College

Master of Business Administration (MBA) in Marketing & Finance – Punjab Technical University

Bachelor of Business Administration (BBA) – Guru Nanak Dev University