Tammy Ratzloff

I have years of knowledge and experience with providing professional cleaning services in elderly care living spaces and commercial spaces. I am familiar with safety protocols, hazardous material handling & disposal, Disease control management, and quarantine practises. I continue to learn and excel in my work. knowing the importance of building connections and trust with genuine engagement and care for residents utilizing person centred care. alongside a team, I strive to provide a safe, sanitary and comfortable living environment for everyone.

Housekeeper / General Staff - Crestview Lodge - Pincher Creek

(2022-06 - 2025-10)

• provided clients with basic cleaning and deep sanitation services in living spaces, common rooms, and dining areas.
• worked one on one with clients to help with individualized Sanitation needs
• safely handled hazardous materials, and disposal
• constantly maintained spotless and comfortable environment for residence and staff
• used knowledge of infection, control, and sanitation procedures. maintaining high standard of cleanliness for health of residents.
• helped with the serving and cleanup of food at all meal times.
• mobility assistance and helping elderly residence, move safely and comfortably
• effectively managing interpersonal relationships with residence to foster A comfortable safe home environment with empathy, compassion and patience
• excellent time management and critical thinking skills

Chamber Maid/ Housekeeper - Heritage Hotel - Pincher Creek

(2017-08 - 2022-09)

• maintaining excellent level of cleanliness and guest rooms and public areas
• follow proper protocol for cleaning, sanitizing and reapplying, all soiled, laundry, and linen.
• adhering to sanitation regulations and guidelines
• addressing concerns of all customers and ensuring their needs are met in a timely manner.
• working alongside staff members to complete tasks, effectively and efficiently.

Merchandiser - Carlton cards - Pincher Creek

(2016-08 - 2017-09)

• created and executed merchandising presentations on store shelves, and displays
• maintained inventory and monitored product
• collaborated with other teams for promotional and seasonal marketing.
• kept track of merchandise, expiration, and replacement dates.

GED - Bow Valley College