Tanya Mirza

Compassionate, empathetic and a great listener who understands that skills are more important than an aggressive sales approach. Proven track record of building strong relationships with clients in an extremely competitive market, where exceptional customer service and skill is required to succeed. Strong communication, business planning and development skills.

Licensed Real Estate

Broker with multiple awards for Sales and Service and consistent performance resulting in being in the top 10 each quarter.

Real Estate Broker - Main Street Realty & Royal LePage RCR Realty, Brokerage - Newmarket and surrounding area

(2017-06)

• Provided end-to-end support for clients, ensuring a seamless home buying and selling process.
• Mastered negotiation techniques, fostering win-win deals for buyers and sellers.
• Utilized creative marketing strategies to enhance the visibility of properties for sale.
• Upheld a reputation for delivering exemplary customer service, resulting in strong client testimonials and referrals.

Volunteer - Southlake Hospital/Stronach Cancer Centre

(2022-04)

Active volunteer in the Chemotherapy unit

• Provide support to the nursing staff and the patients in the clinic
• Develop relationships and provide personalized service to each family to make their time in the clinic as comfortable and meaningful as possible.

Small Business Owner & Consultant - Evoke Inc.

(2010-02 - 2017-06)

• Managed administrative tasks, daily operations, marketing, and budget support.
• Developed and executed comprehensive business plans for new product launches.
• Implemented process improvements to optimize business operations.
• Led project management efforts for various business programs, workshops, and events.
• Conducted research and executed marketing and social media strategies.

Coordinator, Business Development & Research Analysis - Deaf Blind Ontario Services

(2013-09 - 2014-06)

• Spearheaded research and development of a social enterprise business strategy.
• Conducted market analysis and target market research to assess the viability of small business opportunities.
• Delivered research summaries to internal committees and external board members.

SMB Marketing Coordinator - Lexmark Canada Inc.

(2005-01 - 2009-12)

• Coordinated campaigns and designed marketing collateral to attract new customers and increase wallet share.
• Recruited and trained business partners and resellers to participate in exclusive programs.

Account Executive, Strategic Alliances - Lexmark Canada Inc.

(2005-01 - 2009-12)

• Managed relationships with strategic partners, driving additional revenue through the Business Partner channel.
• Trained extended sales teams within the channel to sell Lexmark products effectively.

Various roles including Sales Initiatives Manager, Business Development Manager, Project Manager, Team Leader of 30+ Customer Service Agents, and Direct Sales R - IBM Canada, Ltd.

(1998-07 - 2004-12)

Certificate - Medical Terminology - St. John Ambulance (2023-08)

Broker Registration - Humber College Ontario (2022-04)

Ontario Real Estate College (2017-07)

Diploma - Computer Programming/Network Specialist - CDI College (1998-06)

Certificate equivalent - General Business - Seneca College (1997-04)