Tanya Petryshen

Results-driven warehouse, logistics and operations leader with 30+ years of progressive experience in supply chain, distribution, transportation and eCommerce fulfillment. Managed two facilities totaling 60,000 sq. ft. and led teams of up to 45 employees. Proven record improving profitability, quality control, inventory accuracy, throughput, customer service and operational performance while maintaining strong KPI and SLA results.

Operations Manager - Happy Houndz - Mississauga, ON

(2023-01)

Managed end-to-end operations, customer requirements, vendors, scheduling and financial reporting for a fast-paced service business.

• Developed SOPs and management controls supporting consistent, high-quality service delivery.
• Built a loyal customer base through proactive communication, collaborative problem-solving and accountability.
• Managed invoicing, payroll and financial reporting using QuickBooks to support accurate, on-time billing and record-keeping.

Warehouse & Operations Manager - Distributors Choice Inc. - Mississauga, ON

(1990-01 - 2023-12)

Directed warehouse, fulfillment, inventory and transportation operations in a third-party logistics (3PL) environment across two distribution facilities totaling 60,000 sq. ft., managing warehousing on behalf of client accounts.

• Led and mentored 45 employees through hiring, workforce scheduling, performance management, operational accountability and safety training.
• Used a data-driven eCommerce strategy and workforce optimization to expand fulfillment capacity from 100 to 700 orders per day.
• Maintained 99.4% inventory accuracy through WMS oversight, cycle-count programs, RF scanning controls and proactive discrepancy resolution.
• Retained major accounts, including Metrospot and CIBC, throughout the company's full 33 years through reliable service and trusted relationships.
• Saved Brink's approximately $100,000 in its first year by moving its operations into our facility and consolidating inventory.
• Developed and enforced SOPs, quality controls, safety protocols and operational standards across all warehouse departments.
• Turned the company from operating losses to profitability within three years by shifting its strategic focus toward eCommerce fulfillment and strengthening operational performance.
• Managed invoicing, payroll and financial/operational reports using QuickBooks to support accurate billing and business reporting.
• Regularly completed bills of lading, commercial invoices and customs documentation to support accurate, compliant shipments.

Forklift Operator Certification - Drexel