Ted jupé Iteka

Dynamic, polite and customer-oriented individual seeking to join a customer service team environment. Strong ability to work and collaborate effectively within a team while maintaining autonomy when working remotely. Excellent communication skills. Strong organizational sense and solid computer proficiency (Word, Excel, Power point). Bilingual, with an advanced level of French and an intermediate professional level of English.

Additional personal qualities: attentive listener, detail oriented and curious.

Housekeeping worker - Whole foods market Inc - Ottawa, Canada

(2025-01)

• Daily cleaning of public area, offices and common spaces
• Waste collection and sorting
• Disinfection of surfaces reserved for specific needs

Housekeeping worker - T-Nas Cleaning Maintenance and Renovation Inc - Ottawa, Canada

(2024-02 - 2024-11)

• Post-construction cleaning (dust, debris, paint residue)
• Ability to work in noisy and demanding environments
• Strong attention to detail to ensure spotless final results

Customer service representative/Sales - Zebra electonics - Bujumbura, Burundi

(2021-10 - 2022-08)

• Answer customer questions in person or by phone
• Advise customers about electronic products
• Solve problems and handle customer requests
• Maintain good relationships with customers

Bachelor's Degree - Statistics - University of Lake Tanganyika (2020-02 - 2023-05)

Training - PDSP - ASSTSAS

Training - General First Aid - Canadian Red Cross

Training - Workplace First Aid - Action secours INC

Licence - Security guard - Sécurité Xguard