Research assistant at Fraser Health Research Clinical Unit (2026-01 – Present)
- Supported data integrity and information management by collecting and inputting research data for clinical studies in strict compliance with federal regulatory protocols and ethical guidelines.
- Assisted study coordinators in maintaining participant records and ensuring data integrity across multiple ongoing trials.
- Managed highly sensitive, regulated research documentation and records in compliance with privacy legislation and quality assurance standards.
- Collaborated with multidisciplinary research teams to facilitate smooth day-to-day operations of clinical studies.
Support and Education Coordinator at Alzheimer Society of BC (2025-07 – 2026-07)
- Facilitated structured support groups for individuals living with dementia and their caregivers, fostering peer support, coping strategies, and psychosocial well-being.
- Applied health equity and culturally sensitive approaches to support diverse populations navigating chronic illness within the health and social care system.
- Conducted knowledge translation and health literacy campaigns, presenting complex health information on dementia progression and care planning to diverse public audiences.
- Collaborated with interdisciplinary teams and community partners to refer participants to appropriate health and social services.
Volunteer, Wayfinding and Emergency Department at Peace Arch Hospital (2024-12 – Present)
- Assisted Patients and visitors by providing clear directions and answering 20+ inquiries per shift.
- Conducted quantitative and qualitative Patient Experience Surveys to support quality improvement research and program evaluation.
- Facilitated patient check-in by verifying information and guiding them through the registration process.
- Collaborated with medical and administrative staff to guide patients to appropriate departments, improving efficiency and reducing wait times.
Medical Office Assistant at Willowbrook Medical Clinic (2022-09 – 2025)
- Performed clinical and administrative duties, including measuring vital signs (height, weight, blood pressure) and conducting urine tests to support patient assessment and care delivery
- Recorded, managed, and maintained patient information in EMR, ensuring data accuracy and confidentiality.
- Supported change management and technological integration by adopting an AI scribe system, optimizing clinical documentation workflows and administrative efficiency.
- Communicated with patients to clarify referrals, documentation requirements, and care processes, strengthening patient understanding and workflow efficiency.
