Tera Watson

Healthcare professional and registered pharmacy technician with extensive experience in hospital pharmacy, patient access, and reimbursement coordination. Proven ability to lead workflows, support staff training, coordinate across departments, and maintain high standards in regulated clinical environments. Known for strong communication, problem-solving, and a collaborative approach that supports safe, efficient service delivery.

Drug Reimbursement Specialist - Sault Area Hospital - Sault Ste. Marie, Ontario

(2024-01)

• Assist patients and providers in securing prescription coverage through private, public, and manufacturer programs.
• Manage documentation, follow-up, and case coordination with insurers, physicians, pharmacies, and internal teams.
• Resolve escalated reimbursement issues and support timely access to medications.
• Contribute to workflow improvements that strengthen service delivery and case management.
• Maintain accurate records and ensure communication remains clear, timely, and patient-centered.

Registered Pharmacy Technician - Sault Area Hospital - Sault Ste. Marie, Ontario

(2016-01 - 2024-01)

• Performed sterile and non-sterile compounding in a hospital pharmacy setting.
• Filled and checked daily unit dose carts to support safe and timely medication distribution.
• Completed dispensing functions, including answering phones, filling prescriptions, and medication reconciliations.
• Used Kroll to enter and fill prescriptions, process transfers, and dispense oral chemotherapy according to treatment schedules.
• Assisted in training new employees and supported daily team operations.
• Coordinated tasks with coworkers to maintain efficient staffing and workflow across shifts.
• Supported quality and safety standards in a fast-paced, high-volume environment.

Pharmacy Technician Program - Pharmacy - Sault College of Applied Arts and Technology (2015-05)