Thirusha Murugadoss

MLPAO Certified Medical Laboratory Assistant/Technician (MLA/T) with hands-on clinical placement experience at Scarborough Health Network in blood collection, specimen processing, and 12-lead ECG acquisition. Proficient in high-volume pre-analytical workflows, utilizing Epic EHR, LIS, and biosafety protocols to manage specimen accessioning, preparation, and transport. Demonstrated ability to combine clinical laboratory skills and healthcare administration expertise to ensure accurate medical documentation, patient confidentiality, and data tracking.

Strong organization, adaptability, communication, and workload-prioritization skills developed in fast-paced healthcare environments.

Medical Laboratory Assistant/Technician – Clinical Placement at Scarborough Health Network – Scarborough General Hospital (2026-06 – 2026-07)

Rotated through Specimen Processing, Blood Collection, ECG, Chemistry, Hematology, Histology, and Cytology while fulfilling all mandatory MLA/T clinical competencies.

Performed 200+ venipunctures for both inpatients and outpatients, rigorously adhering to order-of-draw standards, precise sample labeling, post-collection care, and biosafety protocols.

Utilized Epic Electronic Health Record (EHR) to verify patient information, review physician orders, and log accurate specimen collection documentation.

Managed pre-analytical workflow including specimen accessioning, centrifugation, aliquoting, prioritization, storage, and preparation for safe transport following laboratory SOPs.

Office Administrator at 14th Avenue Dentistry (2022-10 – 2024-03)

Assisted 50–60 patients daily, explaining clinical procedures and ensuring patient comfort in a fast-paced practice setting.

Scheduled and coordinated patient appointments, verifying demographic and insurance information while maintaining accurate EHR records for 3,000+ patients.

Addressed patient inquiries, billing concerns, and scheduling adjustments alongside clinical staff to ensure protocol compliance.

Customer Service Associate at Walmart (2021-09 – 2022-01)

Provided professional and efficient customer service in a high-volume, fast-paced environment while managing multiple priorities.

Handled customer inquiries and transactions with accuracy, attention to detail, and professionalism.

Processed payments and maintained accurate transaction records while following established procedures.

Deputy Returning Officer at Elections Canada (2021-09 – 2024-04)

Verified identification and ensured accurate record-keeping.

Communicated clearly and professionally with individuals from diverse backgrounds while supporting an efficient and organized environment.

Assisted individuals requiring additional support, including those with special needs and disabilities, while maintaining patience, professionalism, and respect.

Medical Laboratory Assistant/Technician (MLA/T) Program – Centennial College (2026-07)

Office Administration Health Services – George Brown College (2022)