Thomas Iliev

Highly dedicated and professional Valet Doorman and Luggage Service Specialist with extensive experience in delivering unparalleled guest experiences at luxury hotels. Renowned for meticulous attention to detail, exceptional customer service, and a commitment to upholding the highest standards of luxury and elegance. Demonstrates a proven ability to anticipate and exceed the needs of discerning guests, ensuring a seamless and memorable stay from arrival to departure.

Exemplifies the luxury and sophistication of the hotel brand through every interaction, making every guest's stay a truly remarkable experience.

Busboy at L'académie Saint-Eustache (2019-01 – 2021-12)

• Welcomed and responded positively to guests.
• Kept the restaurant clean to meet health department sanitary standards.
• Assisted customers with requests and server communication.
• Transported glassware and utensils to and from kitchen.
• Prepared front-of-house stations to be presentable and ready for service.

Valet, Doorman, Hunter at Renaissance Hotel Montreal (2022-01 – 2023-12)

• Valeted guests automobiles to designated parking locations while following policies and procedures.
• Cooperated with team members to provide top service to internal and external customers.
• Assisted guests with directions, offered recommendations for local attractions, and answered any questions they had.
• Stayed informed about special events taking place at establishment in order to anticipate increased demand for valet services.

Valet, Doorman, Hunter at Warwick Le Crystal (2023-01 – 2024-12)

• Warmly greet guests upon arrival and departure, providing a friendly and professional first impression.
• Efficiently manage guest vehicle parking, retrieval, and handling, ensuring the highest standards of care and security.
• Work closely with the front desk, concierge, and other hotel staff to ensure seamless guest service.
• Assist guests with their luggage, ensuring timely and careful handling to and from their rooms.

DES in GENERAL STUDIES – POLYVALENTE DEUXMONTAGNES (2020-01 – 2022-12)

DEC in ACCOUNTING MANAGEMENT – CEGEP MONTMORENCY (2022-01)