Tiffanie Mills

Compassionate Personal Support Worker with 18 years of long-term care experience providing safe, respectful support to residents with daily living, mobility, and dementia care needs. Trained in Gentle Persuasive Approaches, First Aid, and CPR, with strong skills in transfers, infection prevention, resident observation, and teamwork with nursing staff.

Personal Support Worker at Upper Canada Lodge (2002-01 – 2020-12)

• Delivered daily personal care support, including bathing, dressing, feeding, and toileting.
• Assisted residents with safe mobility using transfers, lifts, and repositioning techniques.
• Applied Gentle Persuasive Approaches to support residents living with dementia.
• Observed changes in resident condition and reported concerns promptly to nursing staff.
• Maintained a clean, safe, and infection-conscious environment for residents and staff.
• Collaborated with nurses and interdisciplinary care teams to support resident comfort and well-being.

Certificate in Personal Support Worker (PSW) – District School Board of Niagara (2002-01 – 2002-12)