Tina Sabourin

Seasoned operations and team leader with over 10 years of progressive supervisory and management experience across social services, residential programming, justice-connected environments, and hospitality operations. Extensive background overseeing large multidisciplinary teams, directing workforce scheduling, implementing training systems, and coordinating with justice and community stakeholders. Recognized for steady leadership in high-pressure settings, structured decision-making, and the ability to build organized, accountable teams.

Bachelor of Arts, Psychology.

Social Services Leadership & Clinical Case Management - Social Services

(2014-01 - 2022-12)

• Supervised and supported a large pool of frontline staff, including shift coordination, delegation of duties, and oversight of service standards.
• Managed complex scheduling across multiple shifts to ensure consistent staffing coverage in high-demand environments.
• Participated in recruitment, onboarding, and structured training of new employees, reinforcing compliance, documentation standards, and safety protocols.
• Conducted performance discussions, coaching, and corrective guidance to maintain accountability and professional growth.
• Coordinated services with probation officers, justice representatives, community agencies, and healthcare providers to align support plans and legal requirements.
• Contributed to and led system meetings and case conferences focused on risk mitigation and service integration.
• Maintained detailed reports, case documentation, and risk assessments used in operational and justice-related decision-making.
• Responded to crisis situations with structured leadership and sound judgment, stabilizing environments and guiding team response.
• Balanced high caseloads and administrative responsibilities while meeting regulatory documentation timelines.

Hospitality Management, Catering & Event Operations - Hospitality & Catering

(2022-01 - 2025-12)

• Oversaw staff scheduling, service standards, and operational flow during peak seasons.
• Supervised team members in high-pressure environments requiring precision, efficiency, and strong communication.
• Coordinated logistics for weddings, private events, and large community gatherings involving hundreds of attendees.
• Managed competing priorities, vendor coordination, and timeline execution to ensure seamless event delivery.
• Strengthened operational oversight skills, adaptability, and real-time problem-solving in dynamic environments.

Bachelor of Arts - Psychology