Towani Mutale
Virtual Assistant | Writer
Talent
Winnipeg, Manitoba26 CAD/hourMember since January 19, 2024
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About
Community Builder, Content Creator and Storyteller | Sharing Stories Somewhere.
With experience in event management, I bring creative and feedback-driven solutions to any role. I am a friendly, hardworking professional, who has great experience working with various teams to execute projects. Having worked largely with a distributed team, I pride myself on being able to work well independently as well as with teams.
I can be described as:
- A strategic thinker with a flair for innovative and customer-centric solutions.
- A collaborator who thrives on building connections and enhancing community engagement.
- A storyteller at heart, passionate about creative projects and their impact.
- A dynamic event manager who transforms visions and ideas into realities despite the challenges—the show must go on.
- A dedicated advocate for positive change, contributing to organizations that drive impactful change.
Experience
- Presentation and Public Speaking: Deliver engaging speeches to guests and presentations to potential venues, showcasing effective communication skills. Conduct informative presentations, onboarding and training sessions for staff.
- Event Coordination and Execution: Managing the execution of live events, ensuring consistent event quality and guest satisfaction across Winnipeg, Halifax, and Thunder Bay.
- Post-Event Analysis and Continuous Improvement: Regularly providing detailed post-event feedback and analysis to Project Managers, identifying areas for improvement and implementing solutions.
- Venue Research and Outreach: Contributed to nationwide expansion by researching and contacting venues in Kelowna and Thunder Bay, resulting in new venue launches.
- Team Coordination and Project Management: Led over 20 staff at art exhibits; managed schedules and onsite operations.
- Administrative and Operations Management: Supervised venue and retail store operations, trained staff, and ensured customer service excellence for 1,000+ daily visitors.
- Financial and Payroll Administration: Handled payroll reconciliation and processing, ensuring accuracy and timeliness.
- Client and Stakeholder Engagement: Maintained strong relationships with venue management and security.
Education
Bachelor of Arts, Political Studies | Minor: Economics
