Experienced and customer-focused professional with 20 years of success delivering exceptional service and support
Experienced and customer-focused professional with 20 years of success delivering exceptional service and support in fast-paced environments. Skilled in building strong client relationships, resolving complex issues, and enhancing customer satisfaction through empathy, active listening, and effective communication. Proven ability to manage high-volume interactions while maintaining professionalism and efficiency.
Recognized for a strong work ethic, teamwork, and commitment to exceeding performance targets. Dedicated to contributing to a positive customer experience and supporting organizational goals.
Superintendent - Emerald Gardens - Hamilton, ON
(2010-01 - 2018-12)
Superintendent - Wilson Park - Toronto, ON
(2005-01 - 2010-12)
Cashier/Merchandiser - Big Bee Food Mart - Hamilton, ON
(2004-01 - 2005-12)
Superintendent - Effort Trust - Hamilton, ON
(1999-01 - 2001-12)
Secretary/Donation Coordinator - Operation Blessing - Hamilton, ON
(1997-01 - 1999-12)
Diploma - Legal Office Administration - Mohawk College
Diploma - Travel and Tourism - Mohawk College
