Treshana Benbow

Customer Service Representative

Talent

Toronto, Ontario16 CAD/hourMember since June 16, 2023

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About

I’m an experienced professional who has a genuine interest in working with and helping customer. I’m a team player who is able to work to timely demands and effectively manage multiple workloads. Adept at producing quality outputs on time with keen attention to detail. Strong communication and interpersonal aptitude occupied with strong ability to build rapport easily with individuals and express ideas in an articulate and logical manner.

Experience

WORK EXPERIENCE

Prime Pursuit Marketing – Sales Associate June 2023

Responsibilities: Promoting company existing brand, implementing sales plan, ensure that sales team meet their quotas and goals.

Lenn’s Pest Control Services – Administrative Assistant August 2020 – Jan 2023

Responsibilities: Answer and direct phone calls, provide general support to visitors, organize and schedule appointments, write and distribute emails, develop and maintain a filing system, order office supplies and research new deals.

St Catherine High School - Teacher Sept 2017– Aug 2020

Responsibilities: Develop and issue educational content, prepare informal and formal assignments, supervise classes, organize supplies, keep learner records.

Hinduja Global Solution - Customer Service Representative (call center)Jan 2017 – Aug 2017

Responsibilities: Answering calls and emails, handle collections on unpaid accounts while adhering to company benchmarks as assigned and facilitate payment arrangement, providing helpful information to customer, answering questions and responding to complaints.

Conduent - Customer Service Representative (call center)Sept 2016 – Jan 2017

Responsibilities: Answering calls and sending emails, support customers by providing helpful information, answering questions and responding to complaints and troubleshooting, identify recurring issues and present to supervisor for further investigation and resolution.