Trisha Macmaster

Criminal Justice graduate and with strong experience in client advocacy, resolution of conflicts, and case management. Skilled in analyzing financial and personal information, preparing legal-style documentation, and working with high-conflict cases in sensitive environments. demonstrates a client-centered approach to justice services, professionalism, and integrity.

Recreation & Support Worker – Elderly Services at VON Pilot Program (2026-01 – Present)

• Plan and lead programs (bingo, crafts, games, exercise, events)
• Support client well-being and build positive relationships
• Document client interactions in a data system
• Assist with tasks like taxes and forms
• Refer clients to appropriate community supports

Outreach Worker at Viola's Place Society (2025-09 – 2026-01)

• Support clients in accessing justice, housing, and social services.
• Case manage individuals through ID recovery, financial assistance, and conflict resolution.
• Provide trauma-informed support in high-stress, high-conflict situations.
• Visiting clients in encampments
• Cleaning old encampments

Shelter Support Worker at Viola's Place Society (2024-05 – 2025-08)

• Provide emotional and practical support to clients in high-stress situations.
• Help clients with everyday activities, meal preparation, and housekeeping while creating a supportive environment.
• Maintain records and perform administrative duties relating to client care.

Placement – Shelter Support at Roots for Youth (2025-04 – 2025-05)

• Supported youth (16–24) with case planning and legal navigation.
• Helped clients in emotional and practical support in high-stress situations.

Office Assistant Term at New Glasgow Regional Office (2023-06 – 2023-08)

• Assisted in reviewing and updating files, assuring confidentiality and accuracy.
• Implemented changes to inventory management and filing systems, improving overall efficiency.

Asset Protection Security Guard at Superstore (2023-09 – 2024-02)

• Responded to conflicts with professionalism, neutrality, and strong documentation.

Diploma in Criminal Justice – Nova Scotia Community College (2025)

High School Diploma – Northumberland Regional High School (2023)