Tsz Ki Tsang

A highly organized and detail-oriented Property Administrator with 2.5 years of Canadian working experience and over 3 years of experience in Hong Kong, providing excellent customer service to the front line and high-level administrative work support to the back offices. Proficient in managing calendars, organizing meetings and events, maintaining efficient workplace operations, and communicating with internal and external stakeholders. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.

Rental Coordinator/Office Administrator - Nu Stream Realty Inc - Burnaby, BC, Canada

(2024-01)

• Review and process new rental/tenancy documents from Property Managers
• Maintain organized electronic property files and set up property and tenancy information in Buildium
• Collect and track rent received and other fund transactions
• Calculate and pay the monthly rental commission
• Assemble invoice, reimburse expenses and pay bills to contractors
• Review and issue financial statements to internal and external stakeholders
• Handled inquiries and questions from Tenants and Property Owners
• Communicate with Property Managers daily and update all the information in the system

Strata Clubhouse Officer - G. R. CLUB LIMITED, Hong Kong-Club d'Oro of Cullinan - Hong Kong

(2020-01 - 2023-12)

• Managed and coordinated the schedules with internal and external stakeholders
• Prepared and organized event agendas, meeting minutes, and other relevant materials
• Assembled data and prepared periodic reports, manuals, and correspondence
• Ordered office supplies and maintained inventory
• Monitored daily operations and staff performance to ensure the smooth operation of the clubhouse
• Handled inquiries and complaints politely and professionally to maintain high customer satisfaction

Part-Time Telephone Operator - Regal Airport Hotel, Hong Kong - Hong Kong

(2018-01 - 2020-12)

• Answered telephone and relayed telephone calls and messages
• Answered incoming calls and provided callers with the requested information
• Answered electronic inquiries and assisted hotel guests in placing orders

Bachelor of Arts (Honors) - Travel Industry Management - The Hong Kong Polytechnic University-School of Professional Education and Executive Development (2018-01 - 2020-12)

Higher Diploma - Hotel Management - The Hong Kong Polytechnic University (2016-01 - 2018-12)