Ty Moree

Managing crises such as aircraft incidents, medical emergencies, security breaches and severe weather to ensure safety and regulatory compliance Dispatch resources as required and providing status updates based on established operating procedures Monitor and interpret multiple airports monitoring systems and reacting to information received based on established standard operating procedures

Specialist, Airport Operation at Greater Toronto Airport Authority (Present)

• Managing crises such as aircraft incidents, medical emergencies, security breaches and severe weather to ensure safety and regulatory compliance
• Dispatch resources as required and providing status updates based on established operating procedures
• Monitor and interpret multiple airports monitoring systems and reacting to information received based on established standard operating procedures
• Act as a central point of contact for monitoring multiple radio channels and phone lines; operating CAD (computer aided dispatch) program to track events; determining the appropriate responder(s) or resource to attend to an operational activity, and keeping impacted management and stakeholders apprised.
• Monitor the event and recording event status and performing follow up actions to determine the status of incomplete events and reporting findings and escalating as required for appropriate follow up action
• Train new personnel on the job on an individual basis, and reviews and process ADHOC requests from the airport community for action

Airport Duty Manager (Billy Bishop Toronto City Airport) at Ports Toronto (2021-05 – 2022-08)

• Primary operational leader during emergencies, acting as emergency director or key liaison to emergency services.
• Manage high stakes situations such as aircraft incidents, bomb threats, security breaches etc
• Ensuring regulatory compliance, safety and coordinating immediate operational responses

Operational Control Manager at Sky Regional Airlines (Air Canada Express) (2017-08 – 2020-07)

• Responsible for implementing emergency response plans, managing disruptions to maintain safety, coordinating between flight crews, maintenance, and external authorities
• Investigate delayed flight occurrences and develop plans in prevention of future delays and cancelations
• Manage all flights schedule recovery initiatives as a result of mechanical, weather, ATC, Airport infrastructure or internal/external influences.
• Develop all flight schedule recovery plans, communication and coordinating with all support departments, action all irregular operations responses.
• Manage all Ground Delay Programs, planned and unplanned maintenance, aircraft restrictions from a commercial point of view.
• Orchestrate major IRROPS recovery including diversion management, surface transportation coordination, internal alert messages and interfaces with Air Canada System Operation Control Centre.
• Collect and prepare all pertinent reports for daily calls; participate in conference calls.
• Ensure safety is the primary objective by adhering to the CARs and Safety Policy

Customer Service agent at Air Canada (2014-02 – 2017-07)

• Assist passengers and provide require information
• Assist passengers in case of misconnection/cancellation/delays
• Resolving customer issues, addressing customer concerns
• Answer inquiries about flights, fares, and special offers

Operations Agent at Swissport

• Ensure the safe and efficient handling of aircraft and cargo
• Prepare flight operation related documentation
• Weight and balance management
• Baggage handling

Graduate Certificate in Management – Aust. Institute of Business

Disaster and Risk Management – York University

Aircraft Mechanic – ICS Canada

Private/Commercial Pilot – Brampton Flight Center