Udit Trivedi

I am a professional with strong work ethic and customer service skills.

PROFESSIONAL EXPERIENCE

Cashier/ Customer Experience Associate Jan 2022 – Present

Ace Convenience Store, Windsor, ON

Welcomed customers and helped determine their needs.

Provided friendly service and assistance to clients to promote customer loyalty, satisfaction and sales.

Worked closely with shift manager to solve problems and handle customer concerns.

Helped customers complete purchases, locate items and join reward programs.

Answered questions about store policies and addressed customer concerns.

Customer Experience Associate June 2022 – Nov 2022

Walmart, Windsor, ON To greet all customers in a polite and friendly manner.

Welcomed customers and helped determine their needs.

Assists customers by promoting products/services, locating merchandise, and making purchase decisions.

Resolved customer issues and referred concerns to management where appropriate.

Maintained salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays and signing and pricing merchandise.

To ensure proper handling of claims and returns secure merchandise, identify high shrink items, and maintain a safe work environment as per Company policies and procedures.

Received and stocked merchandise, utilized equipment appropriately, and administered required paperwork, logs and other documentation.

Master in Electrical and Computer Engineering.