Ugo Uzoka

Cybersecurity-focused business analyst with more than eight years of business analysis experience across government, health, pharmaceutical and retail environments. Brings hands-on experience in governance, compliance, audit readiness, risk and issue analysis, enterprise-system testing, process controls, and cross-functional delivery. ISC2 Certified in Cybersecurity, with recent cybersecurity boot camp training and a record of translating complex operational and policy requirements into practical controls, documentation, reporting, and process improvements.

Well positioned to contribute to strategic cybersecurity risk management while continuing to deepen direct security-domain experience.

Business Analyst - Government of Alberta, Treasury Board and Finance - Edmonton, AB

(2023-11)

• Identify operational risks, inconsistencies, control gaps and exceptions within employee-expense and enterprise-system processes; escalate issues and contribute evidence-based mitigation recommendations.
• Support CEPA governance, compliance, audit readiness and information requests through defensible documentation, reporting, dashboards and structured leadership outputs.
• Collaborate with cross-functional teams on Concur and ERP enhancements, including user acceptance testing to verify alignment with requirements, controls and operational needs.
• Serve as process SME for RPA 59 Phase I and II, partnering with analysts, developers and senior leadership to automate compliance-review reporting and document collection.
• Co-develop records management and retention governance documentation supporting FOIP, security and retention standards.
• Coordinate issue intake, triage and resolution across ministries and operational partners, maintaining clear communication and traceability.

Business Analyst - Ian Martin / MPBSD / Ministry of Health - Toronto, ON | Remote

(2021-09 - 2023-04)

• Developed a centralized database and processes for complaint intake, triage and navigation, improving information structure and operational consistency.
• Conducted policy, methodology and best-practice research to inform strategic direction, risk-aware recommendations and ministry services.
• Led requirements, documentation, gap analysis, change-management and stakeholder workshops with developers, product owners, analysts and SMEs.

Business Analyst - Synovos / Apotex - Toronto, ON

(2018-02 - 2021-09)

• Produced detailed requirements, process models and design documentation using UML, Visio, BRDs and workflow diagrams for regulated enterprise environments.
• Planned test strategies, scripts and evidence; coordinated UAT and QA, tracked failures, supported issue resolution and communicated results to delivery teams.
• Contributed throughout the SDLC and supported business-process re-engineering across SAP, Dynamics and Medico eDSS.

Business Analyst - Sears Canada - Toronto, ON

(2015-10 - 2018-01)

• Elicited and validated functional and non-functional requirements for a new PRS system and produced process maps, mock-ups, business cases and technical documentation.
• Completed impact and gap analyses and acted as liaison between business and technical teams during system and process redesign.

MRO Buyer - ASCO Group - Aberdeen, UK

(2009-09 - 2013-08)

• Maintained vendor records, purchase orders and preferred-supplier controls; reviewed cost and shared-savings reports for exceptions and corrective action.
• Planned materials procurement and inventory to support uninterrupted operations while meeting quality and governance requirements.

MBA - Business Administration - Lakehead University (2014)

M.Sc. - Purchasing & Supply Chain Management - Robert Gordon University (2009)

B.Sc. - Biochemistry - University of Lagos (2004)