Urooj Urooj

MBA with 5+ years of progressive experience in HR, my expertise include Full recruitment cycle with impact of 30% increase in efficiency & effectiveness of recruitment process, Talent acquisition, Payroll processing with98% accuracy, Managing HRIS, maintaining employee records, compensation & benefits, employee relations. Self-starter, adaptable, problem solver, detail oriented, great at multitasking & formal written communication, able to work in team as well as independently.

SKILLS

• MS Word

• MS Teams/Zoom

• Smart Sheets 

• Oracle 

• MS PowerPoint

• Google Suite

• Kronos (UKG)

• Success Factors 

• MS Excel

• CRM Salesforce 

• ADP Workforce

• LinkedIn Recruiter

• ATS

• SharePoint

• PeopleSoft

• MS Access/Outlook

AMAZON, CANADA 12/2021 – 03/2023 

Human Resource Regional Coordinator (PXT OC)

• Integrated over 1000 field H.R and around 40,000 employees to process payroll, correct timesheets with 99% accuracy.
• Ensured to pay out employees with 98% accuracy and in timely manner 99% accuracy.
• Partnered with multiple site managers & ensured 98% payroll accuracy through audits, reporting & proactive measures.
• Data Analytics, produced & analyzed reports to assist with 97% accurate labor planning & management. 
• Utilized HRIS systems for data entry, modification & reporting to ensure 100% accuracy for employee records.
• Employee Relations, partnered with site teams on HR policy advice and support LTD/STD/WCB/LOA cases, including Flexible Working Agreements, Absence Management and Transitional Work Adjustments with 100% success rate.
• Handled employee HR related queries across Canada via resolved daily issues with 98 % accuracy.
• Issued attendance warnings & processed terminations as required.
• Utilized Kronos software to update & correct timecard discrepancies with 98% accuracy for payroll processing.
• Designed, built & executed onboarding experience for PXT OC new hires with 90% success rate.
• Partnered & collaborated closely with all relevant stakeholders to deliver a smooth onboarding experience with 80% precision.
• Processed provincial/ bereavement/Medical leave as per Ontario laws.
• Led temporary accommodation cases with 90% exactitude.

Assistant Manager Human Resource 01/2018 – 10/2021 

• Data Analytics, produced & analyzed reports to help management with labor planning with 98% accuracy
• Administered HRIS systems for data entry, modification & reporting as per requirement, prepared payroll of 250+ employees along with compensation & ensured accuracy though audit and practicing proactive approach
• Managed rosters of employees with accuracy by ensuring timely modification
• Managed time & attendance of employees, ensured employees are 97% paid correctly
• Reported employees who were on job abandonment & reviewed daily attendance.
• Reviewed provincial leave pending requests daily, approved/rejected cases based on provincial guidelines, and code associates timecards
• Spearheaded temporary schedule accommodations.
• Conducted corporate recruitment full cycle of recruitment (job posting, pre-screening, interviews, document submissions, sending offer letters, placements, conducting background checks, onboarding, and attending external job fair) for technical and non-technical roles.
• Processed & maintained payroll operations by following policies and procedures, reporting needed changes of 250+ employees.
• Empowered sourcing via through consumption of sourcing sites i.e. job boards, social media, market intelligence relationships with employment partners & educational institutions to attract both active & passive candidates & created a talent pipeline for current & anticipated staffing requirements.
• Successfully worked closely with hiring managers to ensure perfectly designed job descriptions and selection criteria
• Managed & handled every phases of staffing & redeployment processes including promotions, transfers, ensuring staffing policies & collective agreement obligations have been met.
• Led campus drive on national level to strengthen pipeline every year
• Spearheaded scheduling for interview with candidates, correspondent with candidates regarding job offers. 
• Instructed employee lifecycle for 250+ employees across different HR functions.
• Produced reports in effective & timely manner with 100% accuracy for management.
• Managed calendar for all H.R related activities regarding employee engagement and other activities.
• Managed end to end onboarding process of new employees and off-boarding of exiting employees.
• Led compensation and benefit process of 250+ employees and made amendments as per job scale and grade
• Handled performance management & appraisal of 250+ employees annually.
• Drafted offer letters, Memos and performed other administrative tasks as needed.
• Provided general administrative support to the HRBP, preparing correspondence, processing confidential reports & documents.
• Updated HR policies & readily available to all stakeholders.
• Managed employee surveys, defined survey program plans, developed surveys, examined results, & made recommendations based on the results.

• Managed data and documentation handling as required of 60% clients
• Monitored and reported 60% of all media clipping outputs in newspapers, magazines, online blogs, and online consumer sources (Blogs and other social platforum).
• Calculated total cost of media clipping output along with circulations and impressions to find out the reach of P.R activity make daily/monthly reports, Managed & updated data base of all PR activities.
• Worked on PR activities of VEET, RED BULL, NEW YORK COFFEE
• Managed media and celeberities on screening of events.

Marketing & Business Development Intern

• Sheops.com: Managed brand on different social platforms. Promptly and methodically responded to customer enquiries to identify and resolve issues with initiative and good judgment, Planned & implemented day-to-day marketing activities across multiple social platforms.
• Rava.pk: Generating sales leads for Rava.pk, pitched product description to clients & preparing presentation for clients & negotiating with clients.

Human Resource Intern

• Created data base of 7000 domestic and international employees of PIA for their past reimbursements.
• Updated Compensation & Benefit policy manual.
• Reviewed & analyzed compensation design of PIA and suggested a new one.