Urvisha Patel

Highly motivated and experienced professional with Customer Service background seeking to provide superior management skills by optimizing workflow procedures in an office; skilled in assisting clients, colleagues, and candidates, planning and distributing information, acting as the main point of contact for queries or requests, and eager to become an integral part of the progressive organization.

Over The Counter (OTC) Manager - Walmart - Hamilton, Ontario, Canada

(2022-10)

• End-to-end responsibility for OTC department.
• Receive OTC product, process stock, modular integrity, handle basic POS.
• Provides and enforces a safe working environment ensuring that Associates complete the required in-store Certification/licensing programs and work in accordance with Company policies, procedures and relevant government legislation.
• Establish and develop a strong working relationship with the Store Management.

Temporary Solutions Executive - Linxus Group - Hamilton, Ontario, Canada

(2022-07 - 2022-08)

• Prepared job descriptions for various positions and developed appropriate questions for prospective candidates.
• Conducted recruitment activities within the current market trends
• Developed and implemented an effective recruitment strategy to increase candidate volume
• Worked with account managers to understand the job requirements to find appropriate matched candidates
• Designed and maintained job postings on various social media sites and websites with ATS (ZOHO).
• Analyzed various job applications and filtered candidates through telephonic or one on one interviews.
• Maintained relationships with clients to ensure staffing goals are achieved
• Informed about the results to the candidate and the organization for all selections.
• Assisted with payroll inquires and coordinated with payroll Team
• Enrolled candidates in ADP, a payroll software.

HR Recruiter - Star Employment - Hamilton, Ontario, Canada

(2021-11 - 2022-06)

• Prepared job descriptions for various positions and developed appropriate questions for prospective candidates.
• Designed and maintained job postings on various social media sites and websites with various tools.
• Analyzed various job applications and filtered candidates through telephonic or one on one interviews.
• Coordinated interviews with the hiring managers.
• Followed up on the interview process status
• Maintained relationships with clients to ensure staffing goals are achieved
• Informed about the results to the candidate and the organization for all selections.
• Collaboratively worked with the sales and marketing team to develop lead generation strategies to generate lead opportunities with prospective customers.
• Prospecting, generating, qualifying, processing, and following up on leads and appointment setting for external sales team.

Pharmacy Associate - Walmart Hamilton Mountain - Hamilton, Ontario, Canada

(2021-03 - 2021-11)

• Maintained patient’s confidentiality and follow all practices consistent with the Privacy Act.
• Rotated stock and checked for expired products along with department zoning
• Maximized department sales and profit with direction from the Pharmacy Manager.
• Followed proper procedures for: Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.
• Calibration of equipment used in the prescription filling process.

Inventory & Merchandise Associate - Walmart Burlington South - Burlington, Ontario, Canada

(2019-09 - 2021-03)

• Practiced the ‘3 Meter Rule’, reviewed assigned workload, restocked inventory and supplies, responded to customer requests for information/service and ensured a clean, organized workspace for visitors.
• Set, and print modular, and merchandise non basic items, review the floor plan for accuracy.

Customer Service Associate - Tim Hortons - Burlington, Ontario, Canada

(2019-01 - 2019-09)

• Followed company standards and managerial directives to ensure a welcoming environment and provided front-line customer service in a fast-paced setting.

Recruitment Executive - Adler Talent Solutions PVT. LTD. - Ahmedabad, Gujarat, India

(2017-04 - 2017-10)

• Sourced, screened, shortlisted and conducted telephonic interviews on behalf of clients.
• Arranged in-person interviews, Followed up with candidates, completed file documentation.

HR Recruiter - Primrose Consultancy - Ahmedabad, Gujarat, India

(2016-05 - 2016-09)

• Conducted talent acquisition for clients, arranged interview meetings, conducted Internet and database searches, arranged for follow-ups, completed paperwork and hard/electronic filing

MBA - Human Resources (HR) - Sal Institute of Management, India (2014 - 2016)

Bachelor of Commerce - Shree Sahajanand College of Commerce, India (2011 - 2014)