Usman Ahmed

Results-driven E-commerce and Inventory Management Professional with a proven track record in optimizing stock levels, streamlining shipping processes, and ensuring efficient inventory control. Strong background in customer service, data entry, and maintaining professional relationships. Equipped with experience in sales, communication, and team collaboration. Proven ability to collaborate with cross-functional teams and communicate effectively to enhance overall team productivity.

Sales Associate - Real Canadian Superstore - Milton

(2024-08)

• Delivered outstanding customer service by providing product information, resulting in an enhanced shopping experience and increased customer loyalty.
• Supported in recruiting and guiding new customers through the purchasing process, ensuring their needs were met.
• Collaborated with team members to achieve sales goals, contributing to store performance and customer satisfaction.

E-commerce Sales Executive - SA Data & Management, Inc.

(2021-03 - 2022-02)

• Conducted customer outreach via phone and email, presenting e-commerce solutions and effectively managing customer inquiries.
• Successfully guided clients through sales processes, resulting in timely deliveries and improved customer satisfaction.
• Demonstrated expertise in maintaining accurate data entry and records to streamline order management and reduce delays.

Administrative Assistant - ID-Environmental Water Technologies

(2019-04 - 2020-06)

• Managed office functions and communication, providing professional support and ensuring smooth operations.
• Trained staff members on administrative procedures, improving overall team efficiency by 30%.
• Assisted in developing processes that improved document retrieval times and ensured consistency in reporting.

Accounts and Management - SZABIST ZABTECH iTVE

(2018-04 - 2019-04)

• Ensured the accurate processing of transactions and maintenance of records to support financial reporting.
• Collaborated with team members to streamline invoices and identify opportunities for cost savings.

Masters - Economics - University of Sindh Jamshoro

Bachelors - Commerce - University of Sindh Jamshoro