Utpreksha Pandeya

Compassionate and dedicated Developmental Services Worker with hands-on experience supporting individuals with autism, developmental disabilities, and complex needs. Skilled in Applied Behavior Analysis (ABA), behavior support, and assisting with activities of daily living. Experienced in both community and residential settings, with a strong commitment to person-centered care, safety, and promoting independence.

Instructor Therapist - Scintilla Neurodevelopment Services - Toronto, ON

(2025-09)

• Deliver one-on-one ABA therapy sessions to children's and adults with autism and developmental disabilities
• Supervise staff and support therapy program implementation to ensure quality client care
• Implement individualized behavior intervention plans developed by BCBA
• Support communication, social, academic, and daily living skills
• Collect, analyze, and document behavioral data to monitor client progress
• Collaborate with BCBA and multidisciplinary teams to adjust treatment plans
• Communicate effectively with parents and caregivers regarding goals, strategies and progress
• Maintain a structured, safe, and positive therapeutic environment
• Adhere to ethical standards set by the Behavior Analyst Certification Board (BACB)

Residential Support Worker - Leaside Retirement Residence - Toronto, ON

(2024-12 - 2025-10)

• Provided client-centered care including bathing, grooming, dressing, feeding, and toileting while promoting dignity, comfort and independence
• Supported individuals with developmental disabilities and seniors with dementia and Alzheimer's disease, with a focus on safety, emotional well-being, and skill development.
• Assisted clients with mobility, safe transfers, and use of assistive devices
• Implemented positive behavior support strategies to reduce challenging behaviors and encourage positive engagement.
• Administered and documented medications following care plans and safety protocols

Residential Support Worker (Volunteer) - The Salvation Army, Canada - Canada

(2025-08 - 2025-12)

• Monitored client/resident safety and provided personal, practical, and emotional support
• Maintained accurate documentation including logbooks, case notes, and occurrence reports
• Supported safe storage and administration documentation of prescribed medications
• Liaised with external agencies (e.g., social services, police) in urgent situations
• Assisted with admissions, client orientation, and policy enforcement
• Conducted safety checks (bed checks, room searches, property inspections)
• Supported daily shelter operations including reception duties and meal assistance

Diploma - Developmental Services Worker (DSW) - Fanshawe College (2025-12)