Vahid Mossafaie
Data Entry
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About
Results-driven data analyst and researcher with over 10 years of experience in the banking, auditing, human resources, and customer service fields. Earned a Bachelor's degree in Economics, a Master's degree in Economics, a Bachelor's degree in IT, and currently pursuing a Master's in IT. Core skills include data mining, financial reporting, database management, and econometric modeling.
Supported banking operations and customer service at Bank through roles in IT, account auditing, and education management. IT Expert providing customer service, marketing, sales and tech support. Known for strong communication abilities, analytical mindset, and collaborative teamwork.
Seeking to leverage multifaceted skillset and experience in a data analyst or research role in Canada
Experience
- IT Expert / Tara Gostar Asre Shabakeh 08/2020 – 11/2023 SHIRAZ, IRAN
- Provided IT support across customer service, backup, marketing and sales departments. Handled IT and ICT products and services. Increased sales by 20% thorough enterprise communications.
- Bank 12/2018 – 12/2023 SHIRAZ, IRAN
Account Auditor / Bank 09/2003 – 02/2018 SHIRAZ, IRAN
Performed audits on bank accounts, transactions, and processes to ensure compliance. Played key role in achieving audit compliance for regulatory reporting Education manager of human resources department
- IT expert / Bank 06/2001 – 04/2003 SHIRAZ, IRAN
Customer Service / Provided exceptional customer service as a Customer Service Representative at Bank'. Assisted with accounts, transactions, loans, and increased customer retention by 20% in 2001
Education
shiraz university ▪ shiraz ▪ Iran Bachelor's Degree in Economics 1993-1997
Islamic Azad Shiraz University ▪ shiraz ▪ Iran Master of Economics 2002 –/2005
University of Applied science and Technology ▪ shiraz ▪ Iran Bachelor's Degree in IT 09/2018 – 09/2020
University of Applied science and Technology ▪ Kerman ▪ Iran Master of IT