Technical Support Specialist
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Result Oriented IT Professional with 10+ years of extensive experience in the IT industry specializing in desktop and server administration. Consistent track record for successful technical support and administration. Detailed driven with outstanding customer support skills.
I am a self-starter and excel at handling user inquiries, policy changes and resolving conflicts quickly. I have also built an extensive experience and knowledge of Microsoft windows server 2016 Operating System platforms, Networking and virtualization concepts, keeping abreast with the frequent changes that occur in software and hardware as technology advances.
Diploma Certificate in Business Analysis Expected 2024
Master of Science in Electronics 2008 - 2010
Bachelor of Science in Computer Science 2002 - 2006
