Valerie Baird

JJ Keller & Associates Inc- Sales Representative - Key Accounts Remote/Neenah,WI May 2023 – Current

• Developed a strong pipeline of leads, generating new business opportunities. 
• Executed outbound calling strategy, achieving a close rate of 12.96%, surpassing expectations by 108%. 
• Collaborated with existing customers, resulting in $8,165 in net revenue within two months. 
• Surpassed Labor Law Poster goals by 442.5% and other sales targets by 236.4%.

Technical Recruiter/Sales Consultant July 2022-Current 

• Specialized in software recruiting, focusing on frontend, backend, full-stack, and embedded engineers. 
• Onboarded one enterprise and three non-enterprise companies, securing contracts and generating $36,000 in revenue in the first six months.

Server May 2017-April 2019

• Drove sales by up-selling an average of $1,000 in additional products weekly. –
•  Consistently maintained high customer service standards in a fast-paced environment, resulting in $2,000 in nightly sales.
• - Handled guest concerns with empathy, fostering loyalty and repeat business.

 Server April 2016-May 2017

• Collaborated with owner and sous chef for weekly specials. Consistently staying on top of new incoming food and alternating out outdated menu options. 
• Utilized POS system to ring in food for correct seat number and appropriate meals for correct guest. 
• Memorized 53 beers on tap as well as daily rotating taps. Depending on customers preferred taste, I would recommend certain beers/cocktails. 
• Presented dish descriptions to precise chef standards, receiving 99% positive table reviews.

 Server July 2014-April 2016

• Provide friendly, responsive service to create an exceptional dining experience for all the guest.
• Utilized Aloha POS system to ring in food for correct seat number and appropriate meals for correct guest. 
• Informed guest of weekly specials and menu changes
• Make recommendations that I genuinely felt my guest would enjoy.
• Took food and beverage orders from guest, enter orders in POS system. 
• Deliver food and beverages from the kitchen and bar to guest in timely manner.
• Prepare final bill, present check to guest, accept payment, process credit card charges.

A passionate professional with experience in sales, recruiting, and the restaurant industry. Strong communicator with proven success in developing client relationships, surpassing sales goals, and providing excellent customer service. Now seeking to leverage a unique blend of interpersonal skills and technical expertise in a dynamic and growth-oriented environment. Excels at working in fast-paced settings and consistently exceeding expectations.

University of Wisconsin-Milwaukee Milwaukee, Wisconsin

• Bachelor of Arts in Psychology

Concentration in Health Care Sociology December 2018