Vanessa Kabibi

Professional with 3 years of experience at Desjardins in file management and administrative support. Recognized for my organizational skills, rigor, and discretion in handling confidential information. Comfortable with IT tools, I efficiently manage multiple tasks and contribute to the smooth running of administrative operations.

Telephone Interviewer - Advanis Inc.

(2025-10)

• Conduct telephone interviews.
• Ask questions as part of opinion surveys for organizations including the government.
• Collect and record participants' responses.

Claims Specialist - Desjardins Assurance Générales

(2024-06 - 2025-06)

• Reassure and support policyholders throughout the claims process.
• Assist policyholders with their compensation requests following a claim.
• Assess damages, estimate costs, review documents, keep policyholders informed of their file's progress, and answer their questions.

Operational Financial Services Agent - Groupe Service partagés Desjardins

(2022-05 - 2024-05)

• Provide support to sales team advisors and financial planners for savings and financing products and services.
• Perform data entry, ensuring financial statements are kept up to date.
• Ensure the creation, maintenance, and filing of member records in compliance with deadlines.

Sales Advisor - Entrepôt de la Lunette de Gatineau

(2021-05 - 2022-04)

• Offer the best experience to customers regarding the purchase of their eyewear.
• Assist customers and present them with frames that will meet their needs.
• Complete transactions with customers and perform various tasks.
• Carry out after-sales follow-up activities.

High School Diploma - Complexe Scolaire Cardinal Monsengwo (2019) RD. Congo