Carter's Oshkosh
Sales Associate | Mississauga, ON 07/2019 to Current
- Build and maintain long-term relationships with customers by providing an exceptional shopping experience which includes greeting customers, helping, directing customers to merchandise, product suggestion, providing product information, and offering positive opinions
- Process customer sales transactions and accurately follow cash handling procedures
- Complete daily, weekly, and monthly store housekeeping duties as required
- Participate in creating an environment that is positive and outwardly friendly for all employees
Carter's Oshkosh
Sales Supervisor | Mississauga, ON 10/2019 to 06/2021
- Worked together with all sales associates and the management team to meet and exceed store sales objectives and operational standards
- Supervised other sales associates and created daily sales planner
- Ensured cash registers were closed in a timely manner
- Assisted with merchandising, marketing, and maintaining visual standards
- Secured company assets by following all loss prevention policies and procedures
Aviation Handling Services GmbH
Passenger Service Agent | Dusseldorf, Germany 04/2016 to 04/2019
- Provided exceptional customer service to all passengers with their inquiries
- Receipt and control of travel documents and flight documents
- Seat allocation and collection of applicable fees
- Checked visa requirements and dangerous goods regulations
- Handled and coordinated boarding procedures
- Checked boarding passes and identity documents
- Communicated with ramp agent and respective facilities at airport
- Created and filed the station handling documents and recorded all flight relevant data
- Created and dispatched departure and arrival reports.
- Operated a computerized system to handle ticketing and check-ins
REWE
Cashier & Customer Service Associate | Neuss, Germany 06/2015 to 08/2016
- Escorted customers to the appropriate aisle or shelf
- Scanned groceries and ensure proper price scanning
- Balanced daily cash register receipts and provided quality customer service
- Stocked shelves with fresh products and replaced products to avoid any damages
- Prepared store displays and ensured that products were accurately labeled
