Veeral Patel

Entry-level IT support professional with hands-on experience assisting users with hardware, software, and technical troubleshooting. Skilled in diagnosing issues, configuring devices, and delivering customer-focused solutions in fast-paced environments. Strong communicator with a solid foundation in IT support and a commitment to continuous learning.

Retail Sales Associate / Technical Support at Canada Computers

• Served as the first point of contact for customer technical issues, providing troubleshooting and resolution for hardware and software concerns
• Configured desktops, laptops, and peripherals based on customer requirements
• Assisted customers in selecting appropriate technology solutions based on needs and budget
• Maintained accurate inventory records and supported stock management processes
• Delivered high-quality customer service in a fast-paced retail environment

Sales Associate at Toys "R" Us

• Provided customer support and assisted with product inquiries and purchases
• Operated POS systems to process transactions efficiently and accurately
• Maintained organized store displays and ensured a positive shopping experience

Diploma in Information Technology – Seneca College