Venetia Gibson

• Self-motivated, detail-oriented, team player with 15+ years of experience in customer service, sales, marketing and international events
• Able to work independently or with a team to manage a variety of projects from inception to completion
• Excellent communication, problem solving and time management skills; driven, quick-thinker
• Proficient in Google Suite and Microsoft Office applications 

2021 - June 2023

Condo Culture, Kitchener, ON 

Marketing Coordinator 

• Maintained marketing calendar and budget and determined return on investment for marketing initiatives 
• Worked with internal marketing team to develop targeted print and digital campaigns including Cultured, a Condo Culture magazine 
• Managed social media platforms and paid ad campaigns 
• Facilitated weekly marketing meetings between VP of Sales and Creative Design team 
• Analyzed real estate industry statistics to identify trends and made recommendations on which markets should be targeted and appropriate marketing strategies 

2019-2021

Customer Experience Specialist 

• Oversaw day to day operations of real estate retail store 
• Provided administrative support to sales team
• Managed client contacts within company CRM database 
• Assisted clients and answered inquiries in person and via phone and email

2012 - 2019

Cheek.y Intimate Apparel, Nassau, Bahamas - Managing Partner

• Implemented successful marketing strategies including custom events and brand ambassador campaigns and collaborated with other local businesses 
• Analyzed customer data to identify trends and conducted extensive research for brand and product selection 
• Maintained vendor relationships, attended trade shows and placed inventory orders 
• Managed social media platforms, website and customer contact systems
• Created and managed website and inventory management systems via Shopify 
• Answered customer inquiries via phone, email, and social media and promptly resolved customer complaints
• Recruited, interviewed and trained new sales associates 

2007 - 2012

Bahamas Financial Services Board, Bahamas - Project Coordinator (Event Planning) 

• Organized custom events for up to 100+ industry professionals in North and South America, Asia and Europe; communicated with vendors and venues, managed food and beverage, set-up and A/V requirements, developed event branding and marketing collateral
• Coordinated participation in 15+ international conferences and tradeshows annually; manned conference booth, secured hotel accommodations and facilitated travel logistics 
• Worked within budgets, set objectives and assessed event performance; made recommendations for future events
•  Worked with an internal team and vendors to develop promotional items, publications, press releases and ads 
• Developed and maintained marketing budget and calendar

2007

Acadia University, Halifax, NS, Canada - Bachelor of Business Administration (BBA) - Finance