Service Coordinator - Cummins Canada ULC - Candiac, QC
(2026-02 - 2026-05)
3-month temporary assignment
- Real-time coordination between technicians, supervisors, and clients
- Priority management and task allocation based on urgency and available resources
- Inter-team communication to ensure operational efficiency and client satisfaction
- Quotations and invoicing for interventions, parts, and services rendered
- Proactive client follow-up to ensure rapid resolution of requests
Supply Chain Customer Solutions Specialist - Cascades Canada ULC Secteur Tissu - St-Hubert, QC
(2022-05 - 2026-02)
- Respond to customer needs with diligence
- Daily logistical coordination of orders and deliveries
- Monitoring of physical operations related to shipping and inventory
- Proactive resolution of on-the-ground issues in direct collaboration with customers and warehouse, plant, and shipping teams
- Efficiently process data across various SAP functions
- Identify potential order-related issues and manage them proactively
- Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability
Administrative Assistant / Customer Service - Norman & Collie Inc. - Lasalle, QC
(2006-08 - 2022-03)
- Provide high-level customer service and ensure follow-up on requests
- Manage material orders, procurement, and delivery logistics
- Administer accounts payable and receivable
- Coordinate site operations: orders, delays, and team follow-up
- Support the estimation and inspection team
- Manage HR functions: group insurance, CNESST, training, and monitoring of OHS platforms (ISNetwork, Avetta)
Administrative Agent at the Complaints and Service Quality Commissioner & Callback List Clerk - CIUSSS de l'Ouest de l'île de Montréal - Hôpital de LaSalle - Lasalle, QC
(2005 - 2006)
- Management of complaints related to quality of care, coordination of staff assignments, and tracking of absences/tardiness among medical teams
