Hello, my name is Vetthya Jeyakumar and I am looking forward to a new opportunity with a great company. I am willing to share my experience and knowledge to advance the company and team.
Experience
Overlook Patients’ Case and make an approach and decision
Follow Case Management Guidelines based on Company Policy and Laws
Communicate with Parties and gather information for decision making
Ensure information is correct from parties for reimbursment of benefits
Communicate via email, letter or verbally or 3 way calls with parties if necessary
Adjusting Benefits if required
Follow up on status on status and overlook on process; inform parties
Collect and complete forms if required
Arranging delivery on medication for parties
Connecting with EHC companies regarding their benefit coverage if necessary
Collecting information to progress the case; leading to decision making
Updated SalesForce on progress and follow up tasks
