Vidhi Patel

Results-driven retail leader with 3+ years of experience in customer service, team leadership, visual merchandising, KPI analysis, inventory management and retail operations. Graduating Summer 2026 from the University of Manitoba.

Customer Experience Manager - Swarovski - Polo Park, Winnipeg

(2024-05)

• Lead daily retail operations and customer service initiatives.
• Drive sales growth through KPI analysis and coaching.
• Train and mentor team members.
• Oversee visual merchandising and inventory.
• Resolve escalated customer concerns.

Sales Associate - Eclipse Stores - St. Vital Centre, Winnipeg

(2023-04 - 2024-05)

• Delivered exceptional customer service.
• Supported merchandising and inventory.
• Assisted customers with styling and purchases.

Bachelor of Science - Biological Sciences - University of Manitoba (2026-06)