Vineela Reddy

Highly organized healthcare professional experience in healthcare scheduling, patient communication, accurate data entry, confidential record management, and workflow coordination. Holds a Doctor of Pharmacy (PharmD) and Clinical Research graduate certificate. Experienced working with healthcare teams, maintaining accurate electronic records, supporting day-to-day operations, and handling multiple priorities in fast-paced environments.

Detail-oriented, dependable, client-focused, and committed to accuracy and professional service.

Scheduling Coordinator - CarePartners

(2023-01 - 2026-06)

• Coordinate daily patient appointments and multiple schedules across healthcare clinics and providers, supporting efficient daily workflow.
• Serve as a primary point of contact for patients, healthcare providers, and employees, providing professional and client-focused service.
• Answer high volumes of inbound and outbound calls and respond to voicemail and email inquiries accurately and promptly.
• Enter and maintain accurate patient and scheduling information in electronic systems while protecting confidential information, utilizing inclusion software to manage patient records and appointments.
• Maintain organized electronic records and documentation in accordance with organizational policies and procedures.
• Identify scheduling conflicts, prioritize competing needs, and implement solutions to maintain smooth workflow.
• Coordinate with internal healthcare teams and external healthcare facilities to ensure appointments and services are delivered efficiently.
• Prepare reports, scheduling documentation, meeting records, and operational updates to support management and daily activities.
• Respond to inquiries and resolve issues with strong attention to detail, professionalism, and customer satisfaction.

Doctor of Pharmacy - Pharmacy - Osmania University, India (2011 - 2017)

Ontario Graduate Certificate - Clinical Research - Seneca College, Ontario (2022 - 2022)