Vinoth Santhanakrishnan

Hardworking and dependable professional with 14+ years of experience in fast-paced, high-stakes environments. Comfortable managing multiple priorities at once, communicating clearly with people at all levels, and seeing tasks through from start to finish. Known for staying calm under pressure, learning new things quickly, and working effectively both independently and as part of a team. I take pride in doing quality work, meeting deadlines, and leaving things better than I found them.

Technical Lead / Senior Specialist - Cognizant Technology Solutions - USA & Canada

(2015-10)

Over 9 years leading teams and projects end-to-end in a large professional services firm, serving clients in banking, healthcare, and manufacturing.

• Led teams of 5–15 people across multiple time zones, coordinating daily work, reviewing output, and keeping projects on schedule
• Managed client relationships directly — translating what clients needed into clear action plans for the team
• Ran daily stand-ups, weekly planning sessions, and regular check-ins to keep everyone aligned and accountable
• Handled escalations and unexpected problems calmly, finding solutions quickly to avoid delays
• Trained and mentored junior team members, helping them build skills and grow in their roles
• Produced clear documentation, status reports, and summaries for senior management and clients
• Coordinated with multiple departments (compliance, operations, technology, vendors) to deliver complex projects
• Managed go-live events and production releases — ensuring everything was in place before, during, and after launch
• Consistently delivered projects on time and within scope, even under tight regulatory deadlines

Software Engineer - Tech Mahindra - India & USA

(2011-08 - 2015-10)

4 years working across healthcare, manufacturing, and HR process automation projects in a global IT firm.

• Built and maintained systems used daily by hundreds of employees across multiple departments
• Collaborated with business teams to understand their pain points and design practical solutions
• Managed detailed testing and quality checks before any work was released to end users
• Worked with overseas teams, adapting communication style to be clear and effective across cultures
• Supported live systems 24/7, responding to issues promptly and resolving them with minimal disruption
• Prepared handover documents and training materials for new team members and client staff

Bachelor of Engineering - SASTRA University, India (2011)