Viola Liu

• over 4 years professional experience in an administrative capacity providing support and assistance.
• in-depth experience in data management, research, report writing, developing presentations, drafting correspondence, organizing meetings and travel, event management and customer service.
• a comprehensive working knowledge of various computer applications including MS Word, Excel and Powerpoint.

Tech Vision System Limited

Hong Kong

• Provide effective inbound/ outbound call services to customers for service inquiries or technical assistance

• Work as sales administrator, prepared purchase order for sales
• Liaise with all internal and external parties to follow up delivery and logistic arrangement

• Responsible for general administrative duties such as reports preparation, Handling supplies and procurement for office equipment

• Maintained an updated database, managing the filing system, preparing business correspondences

• Performed administrative duties at Radiology and MRI Centre, such as data input, statistics, audio-visual & venue setting, telephone operation, filing and record keeping, clinical and office support services, drafting departmental guidelines and meeting minutes

• Prepared contracts and all the administrative works for each application to the Immigration Department

• Provided effective inbound/ outbound call services to customers for service inquiries or technical assistance

• Handled customers' issues and complaints in a timely and high-quality manner

• Prepared and performed User-Acceptance Test for project team for the new system

The Open University of Hong KongHong KongBachelor of Business Administration in Human Resource ManagementSep 17 - Apr 19