Infection Prevention & Control Manager (IPAC Manager) - City of Toronto, Carefree Lodge, Care - Pickering
(2023-04)
- Spearheaded communicable disease prevention and infection control programmes across two long-term care homes in collaboration with Toronto Public Health and hospital partners.
- Executed surveillance, monitoring, and epidemiological analysis of infectious disease trends to inform outbreak detection, containment, and reporting.
- Orchestrated outbreak management activities, contact tracing processes, and the implementation of infection prevention strategies in alignment with provincial public health standards.
- Administered and supported comprehensive immunization and vaccination programmes, including education, reporting, and compliance oversight.
- Engaged with interdisciplinary teams, external healthcare providers, and public health agencies to enhance disease prevention and resident safety.
- Delivered targeted education and training sessions on communicable disease prevention, Personal Protective Equipment (PPE) protocols, hand hygiene, and outbreak response methodologies.
- Maintained meticulous electronic documentation, infection surveillance records, and regulatory reporting requirements.
- Championed quality improvement initiatives focused on infection reduction, resident wellness, and public health compliance.
- Monitored tuberculosis screening, immunisation history, and compliance requirements for new admissions and employee onboarding, adhering to public health and occupational health guidelines.
Nurse Manager & Infection Prevention Control Lead - City of Toronto Carefree Lodge, Seven Oaks - Pickering
(2018-06 - 2023-04)
- Supervised and supported nursing teams in daily operations, ensuring the delivery of high-quality resident care.
- Undertook staff health assessments and workplace injury follow-up, facilitating WSIB-related processes.
- Ensured accurate documentation and reporting that aligned with organisational and regulatory standards.
- Collaborated with interdisciplinary teams to uphold compliance with Infection Prevention and Control (IPAC) and clinical standards.
- Supported Joint Health & Safety initiatives to foster a secure work environment through infection prevention, regulatory compliance, and engagement with maintenance and interdisciplinary teams.
- Managed nursing teams and coordinated the delivery of safe, client-centred care for residents presenting with complex medical, mental health, and social care needs.
- Conducted health assessments, monitored clinical changes, and liaised with physicians and interdisciplinary teams to support timely interventions and seamless continuity of care.
- Assisted with outbreak investigations, communicable disease monitoring, and the implementation of infection prevention protocols.
- Partnered with occupational health, public health partners, and community resources to promote resident and staff wellness initiatives.
- Facilitated culturally sensitive care and communication strategies for diverse populations and their families.
- Coordinated return-to-work programmes, including the development and evaluation of modified duty plans for injured staff.
- Collaborated with occupational health, leadership, and staff to support safe recovery and reintegration into the workplace.
Registered Nurse (RN) / RN In Charge (RNIC) - City of Toronto – Castleview Wychwood Tower - Pickering
(2016-03 - 2018-06)
- Performed comprehensive health assessments and provided direct nursing care to residents with chronic illnesses, dementia, mental health conditions, and complex co-morbidities.
- Monitored and escalated acute clinical changes, coordinating care plans in conjunction with physicians and allied healthcare professionals.
- Provided essential client and family education concerning disease management, infection prevention, medication administration, and treatment plans.
- Maintained accurate electronic clinical documentation and facilitated continuity of care during admissions, discharges, and transfers.
- Responded effectively to emergencies and critical incidents, ensuring adherence to clinical and professional standards.
- Supported residents experiencing mental health, cognitive, and social vulnerabilities through compassionate, patient-centred care.
- Successfully managed conflict resolution, problem-solving, and competing priorities while delegating tasks to nursing staff and Personal Support Workers (PSWs).
RAI Coordinator - City of Toronto – Castleview Wychwood Towers - Pickering
(2017-03 - 2018-04)
- Audited and validated Resident Assessment Instrument - Minimum Data Set (RAI-MDS) 2.0 assessments to ensure data accuracy and compliance.
- Coordinated submissions to the Canadian Institute for Health Information (CIHI), upholding data integrity and reporting standards.
- Trained staff on RAI-MDS processes and the utilisation of associated software.
Registered Nurse In Charge - Burton Manor – Dementia/Behavioural Unit - Pickering
(2015-04 - 2016-12)
- Managed residents with high-risk care needs and directed care planning for complex behavioural cases.
- Responded to crisis situations, implementing immediate interventions and safety protocols to ensure resident and staff well-being.
Medical Administrative Assistant - Family Physician's Office - Pickering
(2008-01 - 2017-07)
- Facilitated primary care and community-based clinical services within a multidisciplinary healthcare setting.
- Triaged patients, coordinated referrals, and managed patient follow-up to ensure continuity of care.
- Provided culturally sensitive communication and education to diverse patient populations, including newcomers and vulnerable clients.
- Assisted with clinical documentation, appointment scheduling, laboratory result follow-up, and patient intake procedures.
- Collaborated with physicians, specialists, laboratories, and community resources to support comprehensive patient care needs.
