Vivek Modi

Department Manager

Talent

Calgary, AlbertaMember since July 7, 2023

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About

Highly organized and detail-oriented warehouse associate with a strong background in online groceries and backroom operations. 1 years of experience ensuring efficient order fulfillment, inventory management, and timely delivery. Proven ability to meet tight deadlines in a fast-paced environment while maintaining accuracy and quality. Skilled in utilizing technology and inventory systems to streamline processes.

Dedicated team player with excellent communication skills and a commitment to providing exceptional customer service

Experience

Department Manager-Walmart ((2022 - current), Airdrie, AB)

Picking and packing online grocery, delivery orders ensuring a high-quality standard and accurately while adhering to strict safety and food hygiene standards to achieve customer highest satisfaction.
Tracked inventory and ordered merchandise and supplies according to corporate guidelines to maximize sales and maintain store appearance
Provided feedback to 38 store associates regarding work performance on an ongoing basis.
Key Achievement: Boosted E-Commerce NPS by 20 %, Received most “Customer Appreciation and Positive Reviews” from Customers.

Assistant Manager and OHS lead-Space World((Jan 2018- Aug 2022), Gujarat India)

Responsible for creating and implementing comprehensive safety policies and procedures to ensure compliance with OHS regulations. This includes identifying potential hazards and assessing risks.
Conducting Safety Inspections, Audits of Telecom sites and Provide training and Education to the bottom line Investigating Incidents, near miss Accidents and maintaining safety records and Documents
Delivered personalized customer service relating to questions and promptly resolved basic problems.

RF Engineer-Suryakamal Infra Pvt Ltd((July 2014 - Jan 2018), Gujarat, India)

Designing In-Building Communication Systems, Conducting Feasibility Studies through RF Surveys.
Performing RF Planning, Optimization, Installing, Commissioning and Maintenance of IBS Equipment's.