Vrusti Patel

………………………………………………….

Administrative Officer - BITTS Testing Centre - Sault Saint Marie

(2025-10)

• Managed front-desk operations for academic and professional testing services.
• Verified candidate identification and ensured examination integrity.
• Maintained confidential records and coordinated exam schedules.
• Communicated clearly with candidates, examiners, and institutional staff.
• Ensured compliance with testing regulations and institutional policies.

Assistant Manager - Tim Hortons - Sault Saint Marie

(2022-05 - 2025)

• Supervised daily operations, staff scheduling, and shift management in a high-volume environment
• Trained and mentored team members to maintain service quality and operational efficiency.
• Managed inventory, cash handling, and compliance with food safety standards.
• Resolved customer concerns professionally, ensuring high satisfaction and retention.
• Demonstrated leadership, accountability, and adaptability under pressure.

Lab Assistant - Algoma University - Sault Ste. Marie

(2023-09 - 2023-12)

• Assisted faculty and students during biology laboratory sessions.
• Prepared lab materials, equipment, and biological samples following safety protocols.
• Maintained accurate lab records and ensured proper disposal of biohazard materials.
• Supported experiments and demonstrations in microbiology and biological sciences.
• Followed strict laboratory safety, ethical, and procedural guidelines.

Bachelor of science - Biology - Algoma University