Administrative Officer - BITTS Testing Centre - Sault Saint Marie
(2025-10)
- Managed front-desk operations for academic and professional testing services.
- Verified candidate identification and ensured examination integrity.
- Maintained confidential records and coordinated exam schedules.
- Communicated clearly with candidates, examiners, and institutional staff.
- Ensured compliance with testing regulations and institutional policies.
Assistant Manager - Tim Hortons - Sault Saint Marie
(2022-05 - 2025)
- Supervised daily operations, staff scheduling, and shift management in a high-volume environment
- Trained and mentored team members to maintain service quality and operational efficiency.
- Managed inventory, cash handling, and compliance with food safety standards.
- Resolved customer concerns professionally, ensuring high satisfaction and retention.
- Demonstrated leadership, accountability, and adaptability under pressure.
Lab Assistant - Algoma University - Sault Ste. Marie
(2023-09 - 2023-12)
- Assisted faculty and students during biology laboratory sessions.
- Prepared lab materials, equipment, and biological samples following safety protocols.
- Maintained accurate lab records and ensured proper disposal of biohazard materials.
- Supported experiments and demonstrations in microbiology and biological sciences.
- Followed strict laboratory safety, ethical, and procedural guidelines.
