Whiteside Donna

Dedicated and reliable professional with extensive experience in customer service, housekeeping, production assembly, and business operations. Skilled in scheduling, team collaboration, client relations, cleaning services, and quality control. Strong attention to detail with the ability to work independently or within a team environment. Recognized for excellent time management, adaptability, and professionalism.

Owner - Donna Cleaning Services - Guelph, Ontario

(2017-01)

• Manage residential and commercial cleaning operations, including scheduling and client appointments.
• Provide interior and exterior cleaning, staging, and detailing services.
• Handle payroll, accounts receivable, and basic accounting tasks.
• Maintain strong customer relationships through professional service and communication.
• Demonstrate strong organizational skills and the ability to work independently.

Production Team Member – Lexus Assembly - Toyota Motor Manufacturing - Cambridge, Ontario

(2014-08 - 2014-10)

• Assembled dashboard electrical components within production takt time standards.
• Performed quality inspections and maintained high production standards.
• Worked efficiently in fast-paced team and independent environments.
• Maintained excellent attendance and punctuality.

Production / Assembly Associate - Denso Manufacturing Canada - Guelph, Ontario

(2014-11 - 2015-02)

• Packaged products for shipment and maintained production work areas.
• Conducted quality inspections and identified product defects.
• Operated production machinery and supported assembly operations.
• Assisted with equipment maintenance and workplace safety procedures.

Housekeeping / Server - Heritage Meadows Retirement Home - Cambridge, Ontario

(2013-08 - 2014-02)

• Maintained cleanliness and sanitation standards throughout the facility.
• Prepared and served meals and beverages to residents.
• Assisted guests and residents with courteous customer service.
• Managed housekeeping tasks efficiently in a fast-paced environment.

Server - China House - Cambridge, Ontario

(2003-06 - 2013-09)

• Delivered excellent customer service in a busy restaurant environment.
• Handled customer orders, payments, and dining requests.
• Maintained cleanliness and organization of dining areas.

Storefront Supervisor - Tim Hortons - Cambridge, Ontario

(2003-10 - 2010-04)

• Supervised staff and ensured quality customer service.
• Trained employees in food safety and operational procedures.
• Handled cash balancing, scheduling, and customer issue resolution.
• Maintained cleanliness and operational efficiency.

Ontario Secondary School Diploma - OSSD - Galt Collegiate Institute (2004-01)

Management & Supervisor Courses - TDL Management & Supervisor Courses - Ontario (2009-01)