William Nguyen

BBA graduate with 3+ years of experience in administration, customer service, and office support. Experienced in document management, data entry, appointment scheduling, client service, and day-to-day administrative operations. Strong organizational, communication, and problem-solving skills with experience supporting clients in both retail and professional office environments. Seeking opportunities in Administration, Client Service, or Office Support in Calgary.

Administrative Assistant - VNJ Service Inc. - Calgary, AB

(2026-02)

• Organized and maintained client documents, tax records, and administrative files to support daily office operations
• Entered and updated client information accurately in internal systems and spreadsheets
• Scheduled and coordinated client appointments, ensuring accurate timing and follow-up
• Assisted with document preparation and filing for accounting and tax preparation services
• Responded to client inquiries and provided general administrative support to accounting and tax staff

Administrator - Lucky Supermarket - Calgary, AB

(2024-09 - 2025-09)

• Supported daily administrative and office operations, including scheduling, documentation, and internal coordination
• Maintained accurate records, reports, and files while ensuring confidentiality and attention to detail
• Helped improve workflow efficiency by organizing documents and streamlining routine administrative tasks

Customer Service Associate - Lucky Supermarket - Calgary, AB

(2023-03 - 2026-01)

• Delivered high-quality customer service in a high volume of customers daily
• Handled transactions, cash reconciliation, and POS operations accurately and efficiently
• Addressed customer inquiries and resolved issues professionally to ensure positive client experiences
• Assisted with inventory restocking, merchandising, and maintaining store organization
• Supported team members during peak hours to maintain efficient store operations

Bachelor of Business Administration - Management - Southern Alberta Institute of Technology (SAIT) (2026-02)

Business Administration Diploma - Southern Alberta Institute of Technology (SAIT) (2023-11)