Willy Cado

Reliable - Able to meet deadlines and fulfill expectations with consistency and professionalism. Hardworking - Committed to my work, I maintain a high level of efficiency and productivity in all circumstances. Resourceful - Ability to quickly solve problems through a pragmatic approach and an innovative mindset. Curious - Always seeking new knowledge and self-improvement, I strive to stay informed and bring fresh ideas.

Customer Service Agent - Place Laurier - Québec

(2022-01 - 2024-12)

• Answer customer questions regarding stores, services, or events.
• Direct visitors to specific shops or facilities within the centre.
• Resolve customer complaints or issues by finding appropriate solutions.
• Promote and sell gift cards.

Food Processing Plant Sanitation Worker - Clean International - Québec

(2021-01 - 2022-12)

• Sanitize surfaces, structures, machines, and equipment using a high-pressure hose.
• Disassemble and reassemble production equipment while ensuring proper functioning.
• Use and handle chemical products in compliance with safety guidelines.
• Perform dishwashing tasks efficiently and carefully.
• Rigorously apply Hazard Analysis and Critical Control Points standards and procedures to ensure food safety.

Bakery Clerk - Métro - Québec

(2018-01 - 2019-12)

• Prepare bakery products, package, label, and arrange them on shelves according to department standards.
• Rotate merchandise to ensure freshness and quality.
• Maintain clean workspaces.
• Serve customers courteously and respond to their specific requests.
• Receive merchandise, verify it, and store it properly.

Office Clerk - Ambassade du Canada - Bruxelles, Belgique

(2016-01 - 2016-12)

• Organize and file records efficiently to ensure quick and structured access.
• Distribute internal and external mail while ensuring accurate and timely handling.
• Scan documents in compliance with confidentiality procedures and quality standards.
• Enter and maintain data in computer systems with precision and thoroughness.

Mechanical Qualification Technical Course - Mechanics - Institut St-Joseph (2012-01 - 2015-12) Bruxelles, Belgique

DEP in Accounting - Accounting - Centre de formation professionnelle de Marie-Rollet (2024-01 - 2026-12)