Wilson Pa

Joining a challenging role, where I can utilize my project management and healthcare management skills and contribute to the success of the organization.

Coordinator - bayshore Healthcare - Toronto, Canada

(2021-08)

• Coordinating with Internal and External Stakeholders to ensure the timely delivery of orders
• Communicating with patients and care teams, regarding the order status
• Maintaining and filing pharmacy records
• Assisting in Process Flow Optimization and revising the departmental processes and work procedures

Hospital Administrator / Hospital Head - KIMS Hospital - Kottayam, India

(2019-11 - 2021-01)

• Administration Oversight
• Performance Improvement
• Profit & Loss Account Management, Budgeting and Financial Forecasting
• Revenue Enhancement
• Cost Reduction

Project Manager - Hamad Medical Corporation - Doha, Qatar

(2015-06 - 2019-09)

• Developing business case, SLA, project charter, project scope, project goals & objectives, deliverables, work breakdown structure, project plan and project reports
• Identifying and managing stakeholders
• Facilitating steering committee and working closely with the senior management
• Estimating costs and developing budgets
• Scheduling and tracking milestones and deliverables
• Leading multiple projects simultaneously
• Managing the project team efficiently ensuring the optimal human resource utilization
• Managing project quality, communications and procurement
• Successfully managing change and mitigating project risks by timely intervention

Senior Project Officer - Hamad Medical Corporation - Doha, Qatar

(2012-05 - 2015-06)

• Supervising project planning, solution development, testing and implementation
• Efficiently conducting data and requirements gathering and analysis
• Conducting process mapping of current state, future state and gap analysis
• Preparing project meeting minutes
• Project Documentation
• Providing onsite project support

Operations Manager - Holy Family Hospital - Mumbai, India

(2010-07 - 2012-05)

232 beds hospital

• Developing the organizational policies and the standard operating procedures
• Supervising the administrative, customer service and support services staff
• Managing the hospital accreditation work (NABH)
• Overseeing procurement and vendor management
• Conducting marketing and promotional campaigns
• Liaising with healthcare insurance providers

Supervisor - SSP - Manchester, UK

(2008-09 - 2010-05)

• Operations Management and Staff Training

Masters - Healthcare Management - University of Manchester (2007-01 - 2008-01)

MA - English Literature - MG Kashi University (2005-01 - 2007-01)

BA - Economics & Philosophy - MG Kashi University (2002-01 - 2005-01)