Technical Sales Advisor - The Sydney Call Center - Sydney, NS
(2025-10)
- Helped customers understand products, services, and options that matched their needs.
- Provided friendly and professional assistance over the phone.
- Answered customer questions and guided them toward the best solutions.
- Updated customer details and handled requests using computer systems.
- Suggested suitable services while focusing on customer satisfaction.
- Addressed customer concerns and provided helpful solutions.
- Kept accurate records and followed company guidelines.
- Worked in a busy environment while meeting service and sales targets.
Cashier (Part-time) - Sobeys - New waterford
(2023-10 - 2026-01)
- Greeted customers and provided friendly, helpful service at checkout.
- Processed cash, debit, and credit card payments accurately.
- Operated the POS system and handled customer transactions efficiently.
- Assisted customers with questions and helped resolve concerns.
- Maintained a clean and organized checkout area.
- Packed customer purchases carefully and provided a positive shopping experience.
- Worked with team members to ensure smooth store operations during busy hours.
Customer Service Representative - The Sydney Call Center - Sydney, NS
(2022-08 - 2025-10)
- Helped customers with their questions about services, accounts, and general support.
- Provided friendly and professional service over the phone.
- Explained available services and helped customers find the right solutions.
- Updated customer details and kept accurate records in computer systems.
- Handled customer concerns and worked to provide a positive experience.
- Managed a high volume of calls while maintaining good service quality.
- Followed company guidelines and procedures to support customers effectively.
- Worked with team members in a busy environment to achieve service goals.
Cashier - Pizza Hut - Kurukshetra, Haryana
(2020 - 2021)
- Handled cash and card payments accurately.
- Provided friendly and helpful customer service.
- Took customer orders and entered them correctly into the POS system.
- Helped customers choose menu items and informed them about special offers.
- Worked with team members to ensure fast and smooth service.